Service Desk Analyst

Location: Manchester, Greater Manchester Salary:
Sector: IT Type: Permanent

One of the UK's leading service providers are looking for an IT Service Desk Analyst to join their team on a full-time, permanent basis.

The client works with some of the UK's largest companies and have a strong reputation for progressing candidates through the business internally.

The purpose of the role is to act as a single point of contact for customers, endeavouring to resolve as many service requests at the first point of contact.

Required experience

  • At least 2 years previous customer service experience
  • Strong communication skills and telephone manner
  • Knowledge of Citrix desirable

This role will operate on a shift pattern basis as the client provide 24/7 support.

If this sounds like the role for you please apply today and a Consultant will be in touch!

To find out more about Progressive Recruitment please visit

Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales