Engineering Technician

Location: Longmont, Colorado Salary: competitive
Sector: Midstream Type: contract

Progressive Global Energy are currently recruiting for a Process Control Engineer Technician to work for one of the world's biggest oil and gas companies based in Longmont, CO . If you want to work for an amazing company with very quick progression, apply here. This company is one that is multinational with an annual revenue of $16 billion per annum, they have facilities in over 40 countries worldwide and are one of the frontrunners in their established industry.

Pay rate - $24ph
Duration - 1 year contract with potential for hire
Location - Longmont, CO

The Front Line Technical Support Phone & Inbox requests from our global customers. The Process Lead will own the following processes, but not limited to:-

Technical Support Inbox & Phone Management & Admin
Tier 1 Technical support
Manage multiple cases
Determination per QMS process - ER, COF, RMA, FA process compliance
Manage and track return of all COF return parts
Manage process to return (for credit) all returned parts

Essential Functions and Responsibilities for Engineering Technician

Ownership of our customer requests both (internal & external while working within the GE Belief system.

Additional essential functions include, but not limited to:

Phone support using my contractual- customer calls (documenting and logging cases)
Manage SFDC (Sales force) controls connect inbox.
Phone support using my contractual- customer calls (documenting and logging cases)
Manage Excel data base for parts return
Manage GEIP and GEEPI parts return process
Manage communication for escalation of parts return
Tier 1 - technical support (minor cases- emergency COF etc.)
Manage data and input for visual management system (large screen TV)
Manage SFDC (Sales force) controls connect inbox

Desired Knowledge for Engineering Technician

Ability to identify and drive process & product improvements
Controls background - PLC, Hydraulics, Pneumatics etc.
Ability to assist technical support and product service engineering groups
GE Gas Turbine, GE Steam Turbine and BOP knowledge
Field Engineering Program (FEP) or other Technical experience
Basic knowledge of system i.e. -J20N, BOM, Financials etc.
SAP/PLM (Easy Document) - Drawing Systems Archive Knowledge
FSRR Process (In depth knowledge of site mobilization and demobilisation process)
Service Now- PAC (System knowledge and navigation)
Controls Connect- System knowledge, navigation, and continuous improvement
Proficiency with computer tools (Excel/Word (proficient in Microsoft products) i.e.: spread sheets, word documents)

If this is something that you would be interested in or know of anyone that it would interest, please apply here with your resume or call 713 423 1646

Sthree US is acting as an Employment Business in relation to this vacancy.