Order Fulfillement Coordinator (PR-34104857)

For one of our customers active in the industry sector I am looking for an Order Fulfillment Coordinator. This person will be responsible for managing the full cyle of the order execution for our international customers around the globe. This role requires a pro-active candidate with improvement mindset to deliver a high level of customer satisfaction.

Your responsabilities :

• Steer sales order from execution release until material (inter-company components, spare parts and finished goods) is ready to leave the factory.
• Ensure efficient sales order flow through the affected departments and make sure the orders are confirmed according to target lead times within the agreed time frame.
• Develop trustful relationship with the sales teams and other stakeholders within the company.
• Proactively identify opportunities to improve process and anticipate on possible delays.
• Interface with production, quality, warehouse and logistic teams to prioritize activities if needed (i.e. quality check and release of components for production, picking/packing, etc.)
• Production planning per sales order, keeping in mind the market lead times.
• Create and follow up of the production and inter-company purchase orders.
• Alignment of the confirmed dates of the sales order items.
• Check and negotiate production capacity availability and define priorities.
• Check components availability in close collaboration with operational purchasing team and negotiate on reduction of delivery lead times if needed.
• Take the lead in solving issues when sales order is not on track (i.e. mobilize concerned departments, secure commitment from internal/external suppliers) and provide/negotiate solution with sales.
• Manage consequences of priority changes (i.e. reconfirm sales order and adjust capacity leveling, availability check).
• Provide sales team with simulated lead times.

Your profile :

• Bachelors Degree in International Business or Supply Chain
• Knowledge of best practices in Business Process (order to cash)
• Strong knowledge of Supply Chain and Sales Processes
• Basic knowledge of Production environment
• Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders
• Experience in ERP systems specifically in SAP
• Minimum of 3 years' experience in a Supply Chain or similar role with international customers
• Fluent in English
• You are accurate, responsible and service oriented and you have strong negotiation skills

Interested ?

If you have excellent communication, interpersonal and influencing skills with pro-active attitude you might be the Order Fulfillement Coordinator I am looking for. Do not hesitate to apply now via the button link.