Progressive Recruitment

Customer Service Officer (Trilingual FR/EN/GER) (PR-34076715)

Location: La Louvière, Wallonia, Belgium
Salary: Additional benefits
Sectors: Engineering
Job Type: Contract
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For one of my client active in the industrial sector, I am looking for a Customer Service Officer trilingual in French / English and German. That person will join a team of 4 people.

Your responsabilities :

  • Encoding in SAP
  • Following up the expeditions and invoices
  • Taking care of the complaints and following up the creation notes
  • Full management of your clients' portfolio
  • Organizing, coordinating and following up the projects/tasks you will be appointed on, respecting the deadlines
  • Co-responsible, with your manager, of the objectives and planning and of the realization of the projects/tasks you will be appointed on
  • Timely maintenance of the information of the changes in planning and results and proposal of corrective actions
  • Informing your manager of all events or risks that might have an impact on the results
  • Respecting the applicable standards and regulations
  • Applying the objectives of the commercial policy
  • Relations between the clients and the different internal services
  • Handling the issues related to sales, credit limits, deadline respects and deliveries
  • Following up the clients' accounts and the payments
  • Solving the disputes (encoding + follow-up)

Your profile :

  • You have at least 3 years in a similar function
  • You have an experience in the industrial sector
  • You have good communicational skills
  • You are fuent in French/ English and German

Interested ?

If you are the customer service officer that I am looking for do not hesitate to apply now via the button link. I'll be glad to give you more details about this opportunity.

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