IT Officer (PR-34057040)

Location: Dubai, United Arab Emirates
Salary: UAE Dirhams8000 - UAE Dirhams12000 per month + Medical Insurance, Annual Flight
Sectors: IT
Job Type: Contract
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IT Officer

Applicants must already be based in UAE to be considered for this role.

Industry: Oil and Gas Trading

Work Location: Dubai - office based

Estimated Salary: AED 8K to 12K pm total cash package + Medical Insurance + Annual Flight Ticket


5+ years professional IT support work experience inside the UAE

Must have handled 40-50 employee users single handily

Good English language communication skills

Knowledge of IT Systems/Architecture

Job Description:

  • You will be the first point of contact to the users for recording, tracking & providing resolution to the incidents and users' complaints.
  • Has working knowledge for resolving Basic ERP issues.
  • Provide technical assistance to computer system users.
  • Shared folders permissions management.
  • Conduct remote troubleshooting.
  • Keep records of systems upgrades and maintenance.
  • Continually monitor network security, evaluate existing security programs, update antivirus software, and run scans to ensure network integrity.
  • Maintain current inventory of hardware and software.
  • Assist in maintaining documentation of infrastructure procedures, operation instructions, user manuals, quality assurance program & IT Standards, policies for future reference and retrieval.
  • Coordination with Service providers (Etisalat / DU)
  • Handling Firewall, IP Phone, Office 365, Hyper-V, CCTV.
To find out more about Progressive Recruitment, please visit

Award winner of:

KSA Recruitment Company of the Year, Best Executive Search Firm of the Year by TALint Recruitment Awards 2019/2020 | Best Engineering Recruitment Firm of the Year by Recruitment International Awards 2018

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